Privacy Policy

Effective Date: March 1, 2026

The United Senior Citizen Voice for Change Coalition (“UNSVCC”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

UNSVCC operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name, email address, phone number, and mailing address
• Donation and payment information (processed securely through third-party payment providers)
• Volunteer application details (skills, availability, areas of interest)
• Membership registration information
• Messages and inquiries submitted through our contact form
• Newsletter subscription preferences

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and referring URL.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process donations and issue official tax receipts
• To manage volunteer and membership registrations
• To communicate with you about our programs, events, and advocacy initiatives
• To respond to your inquiries and provide support
• To send newsletters and updates (with your consent)
• To improve our website, programs, and services
• To comply with legal and regulatory obligations

3. Information Sharing and Disclosure

UNSVCC does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website, processing donations, or delivering services, provided they agree to keep your information confidential.
• Legal requirements: We may disclose information when required by law, court order, or government regulation.
• Consent: We may share information with your explicit consent for a stated purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information during transmission, and restricted access to personal data.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Withdraw consent for the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
• Request deletion of your personal information, where applicable
• Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our website.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: info@unsvcc.org
• Phone: +1 519 703 3443

CRA Tax compliance number: 753212158RC0001